Cheap Cookie Cutters Frequently Asked Questions
If you have questions not covered in this FAQ please email us at: firstname.lastname@example.org
Does cheap mean low quality?
Cheap simply refers to affordable price (not quality). All of our cookie cutters are made of the highest standards and only cost you a small amount of dough.
Do you ship cookie cutters internationally
Yes, Cheap Cookie Cutters ships cookie cutters anywhere in the world.
What material are your cookie cutters made from?
Most of our cookie cutters are made of steel plated tin. Some are aluminum, some are stainless steel, and some are plastic.
Where are you located?
We're located in Tampa, Florida.
How do I place an order?
Using this website! Simply click on the cookie cutter of your choice and add it to your shopping cart. Once your shopping is done click on “checkout” and follow the instructions. Sign up for our newsletter to enjoy member privileges and receive the latest updates on discounts and sales.
How will the cookie cutters be delivered?
Cheap Cookie Cutters attempts to ship all products as fast as possible using USPS. Although they don't always get the love they deserve, we've found that 99.9% of orders shipped by USPS get delivered to the correct address. Regarding the one-tenth of 1 percent that don't make it to their destination, we work directly with the customer to replace and reship their order asap.
How much is shipping?
You can see our shipping prices here.
Where do your cookie cutters ship from?
Our cookie cutters ship from Tampa, FL.
What if I’m not happy with my purchase?
If you are not satisfied with your item, simply return it within 7 days of receipt. The customer is responsible for return shipping. We will issue a refund within 3 business days of receipt of returned cookie cutters. Email us at email@example.com for return addresses.
How can I find out about new products and offers?
Subscribe to our newsletter and you will get all the latest product updates via email.
How can I pay for my Purchases?
Cheap Cookie Cutters gives you the option of paying through Paypal, Visa, MasterCard, Discover or American Express
Why don't you take checks, cashiers checks, or money orders?
We've taken these forms of payment in the past, but had problems with them. First, the inventory on our site is accurate. When a potential customer says they are sending a check, that means we have to set the item to the side so another customer doesn't buy it. We then have to log into the website and modify the inventory so our website inventory remains accurate. After that happens we have to wait for payment to arrive. Once it arrives, we then have to go to the bank and cash it. Keep in mind that we normally don't visit our bank so this adds labor to the process. After cashing it, we then have to wait for the check to clear which can take a week. We would do this by calling the bank or logging in online which creates extra work. Once it's cashed, we then mail the product. To cap it off, about 1 of every 5 customers that paid by check, didn't ever actually send in payment and would not respond to emails. We then had to undo all the extra work we had done. We know this is more information than you probably wanted to hear, but we get requests about once a month.
If my item is returned to you through the USPS and I decide that I no longer want the order, will I receive a refund?
You will receive a refund for the cookie cutters only, not the shipping.